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Shipping & Policies

Shipping

  • Dispatch Time: Orders are dispatched within 7-10 business days from order placement. Customized pieces may require additional time.​

  • Delivery Time: Typically, delivery takes 3-4 business days, depending on your location.​

  • Insurance: All shipments are fully insured to ensure a worry-free shopping experience.​

Returns & Exchanges

At gg petit, we take immense pride in our craftsmanship and quality. Due to the bespoke nature of our jewelry, returns and exchanges are limited. We accept returns only in the following cases:

  • Manufacturing Defects: If you receive a piece with a manufacturing flaw.​

  • Damage During Transit: If your order arrives damaged due to shipping.​

  • Incorrect Product Delivered: If you receive an item different from what you ordered.​

Return Request: Please contact us within 3 days of receiving your order to initiate a return.​

Exclusions: Jewelry damaged due to handling, accidents, or regular wear and tear is not eligible for replacement. This includes:​

  • Scratches, dents, or breakage caused by improper use.​

  • Tarnishing or fading due to exposure to chemicals, water, or rough handling.​

Proper care ensures the longevity and brilliance of your gg petit jewelry.​

Cancellations

  • Before Dispatch: Orders can be canceled before dispatch. Once shipped, cancellations are not possible.​

  • Customized Orders: Customized jewelry orders are final and cannot be canceled.​

We appreciate your understanding, as each piece is crafted with precision and care specifically for you.​

FAQs

Can I return my order if I change my mind?

We do not accept returns for change of mind, as each piece is crafted with care. However, if your order has a defect or was damaged in transit, we are happy to assist.​

How do I report a defect or wrong item?

Please reach out to us within 3 days of receiving your order with clear photos of the issue. We will review your request and assist you promptly.​

How do I cancel my order?

If your order has not yet been dispatched, you may request a cancellation by contacting us as soon as possible. Customized orders cannot be canceled once placed.​

How should I care for my jewelry?

To maintain the shine of your gg petit jewelry:​

  • Store it in a dry place.​

  • Avoid contact with water, perfumes, and harsh chemicals.​

  • Clean it gently with a soft cloth.​

For any further questions, feel free to contact us. We are happy to help!